QTS Group’s Digital Transformation Journey

Overview:
QTS Group, a renowned player in the construction and engineering sector, specialises in rail infrastructure projects. Their extensive operations often involve on-site activities and real-time data management, which necessitated a mobile solution.

Sector: Construction & Engineering – Rail Infrastructure

Problem:

Given the nature of their projects, QTS Group’s teams were frequently on the move, working directly on rail infrastructure sites. The lack of a real-time data access solution meant that teams had to rely on manual data collection and periodic updates, leading to delays, miscommunication, and inefficiencies in project execution.

Solution:

Betasoft, recognising the unique challenges faced by QTS Group, proposed a dual-pronged solution:

Mobile App Development: A custom mobile application was developed, which was directly linked to QTS Group’s existing Microsoft 365 backend. This app enabled:

Real-time data access for on-site teams
Instant updates on project progress
Seamless communication between on-site teams and the central office
Efficient resource and task management
Integration with Microsoft 365: The mobile app was designed to pull information directly from Microsoft 365, ensuring data consistency and security. The direct integration meant that any updates on Microsoft 365 were instantly reflected on the mobile app, and vice versa.

Potential for Expansion: Recognising the potential of integrating more out-of-the-box MS365 services, Betasoft proposed potential upgrades that could further streamline operations and enhance data management capabilities.

Result:

Post-implementation, QTS Group witnessed a transformative change in their on-site operations:

Enhanced On-Site Efficiency: Teams could access project data, schedules, and resources in real-time, leading to better task execution and fewer delays.
Improved Communication: The gap between on-site teams and the central office was bridged, ensuring everyone was on the same page.
Data-Driven Decision Making: With real-time data access, decision-makers could make informed choices, leading to better resource allocation and project outcomes.
Future-Ready Approach: The mobile app’s success opened doors for further digital transformation, with QTS Group now considering more Microsoft 365 services to further their operational efficiency.

With Betasoft’s intervention, QTS Group was not only able to improve its current operations but also laid the groundwork for a more connected and efficient future.