ECM evolves into Content Services.

ECM – In late 2016, IT research and advisory firm Gartner announced it was retiring the term “enterprise content management” in favour of “content services.” “Going forward,” Gartner’s analysts reasoned, “The practice of managing content will be enabled as a set of services that coordinate content usage by all parties: users, systems and applications”.

Gartners decision reflects a big change in the way organisations create, use and share content, both internally and externally. Whereas ECM has primarily been a means of transforming paper documents into electronic information and distributing that information to employees and staff, today’s digital organisations demand more comprehensive content services…….Read More